Privacy Policy for PodMedia Network FZ-LLC

Last updated: October 12, 2025

Welcome to PodMedia Network FZ-LLC ("we," "us," or "our"), also known by our display names "PodMedia" and "PodMedia Network." We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at contact@podmedia.network.

Our physical address is: Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.

This Privacy Policy applies to all information collected through our website (podmedia.network), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services").

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and services, when you participate in activities on the Services or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information You Disclose to Us:

Registration with Email and Password: When you create an account using your email address, we collect your name, email address, and password.
Login with Google: When you choose to log in with your Google account, we will collect your name and email address, as provided by Google.
Login with Facebook: When you choose to log in with your Facebook account, we will collect your name and email address, as provided by Facebook.
Billing and Order Information: When you make a purchase, we collect information to process your payment and fulfill your order, including your billing address, shipping address, and payment information. We use Moyasar, a third-party payment gateway based in Saudi Arabia, to process payments. We do not store your credit card details on our servers.

Information automatically collected:

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Cookies and Tracking Technologies: We use cookies, pixels, analytics tools, and similar tracking technologies to collect and store information. You can control cookies through your browser settings.

2. How Do We Use Your Information?

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

To facilitate account creation and logon process.
To process and fulfill your orders, including to send you emails with receipts and order statuses.
To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience.

3. Will Your Information Be Shared With Anyone?

We may process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

More specifically, we may need to process your data or share your personal information in the following situations:

Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing (through Moyasar), data analysis, email delivery, hosting services, customer service and marketing efforts.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

5. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

6. Do We Collect Information From Minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.

7. What Are Your Privacy Rights?

In some regions (like the European Economic Area and the United Kingdom), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.

If you are a resident of California, you are granted specific rights regarding access to your personal information.

If you would like to make such a request, please contact us using the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

8. How to Delete Your Account and User Data

We believe in giving you full control over your personal information. You have the right to delete your account and all associated data from our platform at any time.

To permanently delete your account and your user data, please follow these steps:

Log In: Access your account by logging in to our website.
Navigate to your Dashboard: Once you are logged in, proceed to your User Dashboard.
Access Account Details: Within the dashboard, find and click on the "Account Details" section.
Initiate Deletion: Locate and click the "Delete my account" button.
Confirm Your Decision: A confirmation pop-up window will appear, warning you that this action is permanent and your account will be deleted forever. To finalize the process, you must click the "Delete my Account" button again in this pop-up.

Important: What Happens When You Delete Your Account

Please be aware that this action is permanent and irreversible.

Upon final confirmation, your user account will be permanently removed from our active systems. This includes your profile information, activity history, and any other data associated with your account on our platform. You will no longer be able to log in, and neither you nor we will be able to restore your account or its data.

For legal and security purposes, some non-identifiable or residual data may be retained in our secure backup archives for a limited period in accordance with our data retention policy and legal obligations. However, this data will not be linked to your identity and will not be accessible on the live website.

If you encounter any issues during this process, please contact our support team for assistance.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may email us at contact@podmedia.network.